Sinclair Box Office

The Sinclair Box Office is located in the southwest corner at the Ford Wyoming Center at 1 Events Dr, Casper, Wyoming.

Tips and Tricks from the staff:

• Create a Ticketmaster account a day or two early
• Add a form of payment for easier checkout

On the Day of Purchase:

• Sign in to Ticketmaster 20-30 minutes early
• Open the event page on Ticketmaster to be ready to be added to the queue at least 10-15 minutes beforehand
• Stay on the ticket page and wait for the sale to begin
• Do not refresh or exit out as you will lose your spot in the queue

Click the "more info" button below to read the Ten Foolproof Tips When Shopping on Ticketmaster. 

More Info

Learn more about Ticketmaster Smart Queue below

Ticketmaster Smart Queue

What is the interactive seat map and how do I use it?

Remember, to avoid errors do not open multiple browsers or tabs when purchasing tickets.

Click a section to zoom in on seats, click the seats to select them (hover over a seat first to see price/details), then click Buy Tickets to check out.

Note: Seats you select aren’t officially reserved (i.e., other fans can still buy them) until you click Buy Tickets and pass the security check.

More Info

Visa, Mastercard, and Discover are accepted online and by phone. Cash, Visa, Mastercard, and Discover are accepted at the box office.

Mobile Delivery: Mobile ticket delivery is an electronic delivery method by which your tickets are emailed directly to you immediately after your purchase. These tickets are optimized for display on your smartphone device and will be scanned off of your mobile device for entry.

Mail: Tickets are shipped via standard USPS approximately 2-weeks before the show date.

Will-Call: Will-Call is located at the Sinclair Box Office in the southwest corner of the Ford Wyoming Center. A Valid ID and the Credit Card of purchase are required when picking up tickets; please bring your confirmation printed out or on your mobile device.

The Ford Wyoming Center is the only official ticketing provider for events at the Ford Wyoming Center. Tickets may be purchased at theSinclair Box Office at the venue, online at Ticketmaster.com or charge by phone 800-442-2256 or 307-577-3030. Please be advised that any other ticketing website is not an authorized seller of tickets for events at the Ford Wyoming Center. Purchasing tickets outside of Ford Wyoming Center may result in fraudulent tickets or tickets that cannot be used for entry. These tickets will not be exchanged and/or refunded by the venue.

ALWAYS
Purchase your tickets directly from the Sinclair Box Office at the Ford Wyoming Center or Ticketmaster.com. Many “secondary” ticket companies or “brokers” lead you to believe that they are the official site for purchasing tickets and sell tickets for much higher than the face value of the ticket.

ALWAYS
Start at Ticketmaster.com and follow the links to purchase tickets to events taking place at the Ford Wyoming Center.

Please adhere to published ticket limits. Persons who exceed the ticket limit may have any or all of their orders and tickets cancelled without notice by Ticketmaster, OVG/Ford Wyoming Center and/or the concert promoter at their discretion. This includes orders purchased due to technical website/system errors and/or orders associated with the same name, email address, billing address, credit card number or other information.

If tickets are cancelled for exceeding the household limit, only the paid ticket price and facility fee will be refunded to the customer’s account. All other fees and charges will be retained for services rendered by the provider.

• The Policy for Children's Admission Varies by Event

For most events, children under 2 are free when seated on a ticketed adult's lap. Once a child has reached their second birthday they do need to have a valid event ticket.
Please refer to event information for age limits, as some productions have different children's age policy requirements.

The Ford Wyoming Center is fully compliant with all ADA guidelines. Elevators and seating for people with mobility concerns are available. To purchase ADA-accessible seating for any event, please visit our box office, email us, call (800) 442-2256 or (307) 577-3030 or order tickets online. Learn more about ordering online via our interactive seat map. 

Assistive Listening Devices are available free of charge for every event. Prior reservations are encouraged. Please visit the Sinclair Box Office or call (800) 442-2256 or (307) 577-3030 to make arrangements.

Please contact 800-442-2256 or come in to the Sinclair Box Office to report your tickets lost. The following information will be required: customer’s name, date of purchase, credit card used.

Once the original order has been found, replacement tickets will be printed and the original tickets will be voided. The replacement tickets will only be allowed to be picked up on the event day. This ensures the safety of your ticket because once tickets have been replaced; no other replacements can be made. Replacement tickets can only be picked up by the person who is listed on the account as the ticket purchaser with a valid photo ID and the credit card used to purchase the tickets.

In all instances, tickets should be treated like cash. There is no guarantee on replacing tickets. Replacement tickets may be subject to a reprint fee.

In the event a performance is cancelled or rescheduled, information is immediately sent to the local media for distribution, placed on the Ford Wyoming Center website as well as all social media channels. We will also send an email to ticket purchasers of that event, if we have their contact information.

If an event is cancelled, refunds will be available at the original point of purchase. If the event is rescheduled, tickets purchased for the original date will be honored at the new date. In most cases, refunds will also be available at the original point of purchase within a specified timeline that will be provided through the channels listed above.

Tickets purchased with a credit card will be refunded to the original card used to purchase the tickets. The Ford Wyoming Center is not responsible for tickets purchased through unauthorized sources.

PLEASE NOTE: In the event of an event cancellation, the paid ticket price and facility fee will be refunded. Order and delivery charges, convenience fees, and other fees associated with online or phone purchases may be retained for services rendered by the provider.

Re-entry is not permitted for concerts and most sporting events. Re-entry may be acceptable for some tradeshows and special events. Please check with event staff.